Ask us a question (or read our FAQ's below)
Contact us below – we are normally fast to reply!
How do I send you my sample? When does my test kit arrive?
Put 4-5 strands of hair into an envelope and send it along with the printed test submission form (found here).
We will not send any hair sample kit or similar.
Please ensure correct postage is paid to avoid any delays in delivery.
Can you see if my sample has arrived?
When can I expect my results?
I am allergic to [cats/dogs/nuts etc.]. Why is it not included in my report?
Allergy = fast symptoms
Intolerance = symptoms emerging later
Always seek the advice of your doctor or other qualified health provider if you have a medical condition or with any questions you may have regarding a medical condition and/or medical symptoms. Never disregard professional medical advice or delay in seeking it because of something you have read on this website or based on your report.
Do you have specific questions about your results?
Live chat opening hours
Live chat service between 9am and 4pm EST every week day.
Support email: email@example.com.
Lab opening hours
Monday – Friday: 09 – 16
Liberty Health Check
8480 Baltimore National Pike,
STE – 3210 #212,
Contact us for more information
Ask us about our products, delivery time, questions about your order or the methodology behind our test results. We normally reply within 24 hours on weekdays.
To keep costs low, and to offer high-quality services at a reasonable price, we work digitally as much as possible.
For any questions, please send us an email to firstname.lastname@example.org or reach us on live chat during opening hours.
FAQ – Frequently asked questions
What's included in my test?
What should I do with my test results?
As for the nutrients you may be missing, we recommend that you follow our dietary guidelines and make sure that your body gets the nutrients it needs to stay healthy and strong.